What Airbnb Services and Experiences co-hosts can do

If a co-host has been invited to manage a service or experience listing, they’ll have full access to:  

• Update the listing
• Accept or decline booking inquiries
• View the calendar
• Manage dates and times
• Message guests 

Co-hosts can lead reservations or provide support

Before a co-host or listing owner can lead a service or experience, they’ll need to provide required information—such as years of experience, any education and training, career highlights, and any necessary documentation of required licenses and insurance. This information may be provided by the co-host, the listing owner, or another authorized co-host.

Once they’ve provided this info, they can help you host one of 2 ways:

1. Lead reservations: Your co-host will lead services and experiences directly, and may need to submit proof of their credentials, along with information about their previous experience.
2. Behind the scenes: Co-hosts can provide administrative support, but can’t host guest reservations themselves.

Managing reservations 

Along with the listing owner hosts, co-hosts will be able to either accept or decline any booking inquiries.

Communicating with guests before, during, and after they book

Co-hosts will also be able to view and respond to guest messages, including inquiries before a guest books, and reservation messages after they book. If guests need to message the host after a service or experience ends, co-hosts can respond to those messages, too.

Updating the service or experience calendar

Co-hosts have access to scheduling, so they’ll be able to view, add, and edit your service or experience calendar. They can also message booked guests from the calendar or from reservations.

What co-hosts can update on your service or experience listing

Your co-host can also take the following actions to help you best manage your listing:

• Update aspects of your listing, such as the title, description, photos, and submit changes for review
• Update calendar availability and pricing
• Remove themselves as a co-host
• Remove other co-hosts
• View other co-host’s names and contact information
• Change any co-host’s settings to “helps behind the scenes”
• Update the primary host