Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.

Cancellations

Places to stay

  • How-to • Host

    If your guest cancels

    If your guest cancels their reservation, we’ll notify you and automatically unblock the dates on your calendar so you can host other guests.
  • How-to • Host

    How a Host cancels a booking

    You can cancel a reservation as a Host, but if the check-in time is within 24 hours, the option to cancel online may not be available.
  • Community policy • Host

    Host Cancellation Policy

    Because cancellations can disrupt guests' plans and affect confidence in the Airbnb community, there are penalties applied for Host cancellations.
  • How-to • Host

    Cancelling a reservation as a Host without adverse consequences

    If a Host has to cancel for a valid reason, we’ll work with them and help their guests find another place to stay, without the Host incurring cancellation fees or other consequences from cancelling.
  • How-to • Host

    Restore a cancelled reservation for a guest

    If you want to restore a cancelled reservation, you’ll need to contact the guest to have them make a new reservation.
  • Community policy

    Major Disruptive Events Policy

    Find details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or illegal to complete your reservation.
  • How-to • Host

    What happens to your guests if you have to cancel

    Your guest will be notified immediately via email and given a full refund.
  • How-to • Host

    What does it mean to enforce or waive my cancellation policy?

    If your guest changes a monthly stay with less than 30 days' notice, you have the option to either enforce or waive your cancellation policy.
  • Rules • Host

    Cancellation policy in Germany

    If you’re a Host in Germany, you should review your local laws and confirm that your cancellation policy is in compliance.

Experiences