Meli was knowledgeable, kind, respectful, friendly and empathetic towards the subject of the tour and the participants. She was exactly what a tour guide should be without crude jokes or gory details. She answered all our questions, gave us a great overview of the area, context of historical times and sufficient information to understand the situation in which the crimes took place. I really appreciated how she based the tour on facts, and let us know when there was no evidence to support certain hypothesis.
I 100% recommended this tour.