Trust & Safety
Your safety is our priority
Safety and security are must-haves in any home. In addition to the steps Airbnb takes to help protect our community, we encourage both hosts and guests to stay aware and take certain safety precautions when they’re hosting or travelling.
Detection is the first step to prevention
Smoke and carbon monoxide (CO) detectors save lives. That’s why we’re on a mission to get as many detectors into as many homes as possible. We encourage hosts to check their homes to check if they already have smoke and carbon monoxide detectors and install them if they don’t. Once detectors are in place, hosts should test them regularly, and make sure their listing description is up to date.
Increasing guest awareness & safety
Information about safety features, including whether or not a home has smoke and carbon monoxide detectors, appears on the listing page. It’s important to keep this information accurate and to make sure any detectors you list are working properly.
Get a free detector
Hosts with an active listing can get a self-contained, battery powered combination smoke and carbon monoxide detector at no cost. Each host is limited to one detector. Review the Terms and Conditions.
Due to high demand from our community, our distributors for the Brazil and Asia-Pacific regions are experiencing delays. If you are a host in Brazil or the Asia-Pacific region and ordered a CO/Smoke Alarm in December 2018 or 2019, delivery of your device will likely be delayed. Apologies for any inconvenience and thank you for doing your part in keeping our community safe.
Already have smoke and carbon monoxide detectors?
Make sure this information is added to your listing and your devices are tested regularly. You can add or update these details in the Amenities section—scroll down and look for Home Safety.
Home safety preparedness tips
We’ve partnered with experts at the American Red Cross to share some home safety best practises for hosts:
At a minimum, install a smoke alarm* on every level of the home and outside each sleeping area. Test them once a month and replace the batteries at least once a year, if your model requires it.
Install a carbon monoxide (CO) alarm* in the hallway of your home near sleeping areas. Avoid corners where air does not circulate and follow the manufacturer’s instructions to test the carbon monoxide alarm every month.
Make sure all appliances in your home are installed according to manufacturer’s instructions and local building codes. Most appliances should be installed by professionals.
Have heating systems, including chimneys and vents, inspected and serviced annually to check for blockages, corrosion, partial and complete disconnections.
Establish an emergency plan for your home—and make sure it’s easily accessible to all guests. Your plan should include two ways to escape from every room in your home and the contact information for local emergency services. Select a meeting spot at a safe distance from your home where your guests can meet after a fire.
Visit www.redcross.org/homefires for more information.
* In order to communicate with a global audience, Airbnb often uses the terms “alarm” and “detector” interchangeably.
The American Red Cross name, emblem and copyrighted materials are being used with its permission, which in no way constitutes an endorsement, express or implied, of any product, service, company, opinion or political position. The American Red Cross logo is a registered trademark owned by The American National Red Cross. For more information about the American Red Cross, please visit redcross.org.