We had a good time and enjoyed the experience overall. Roberto, our guide, was polite and cheerful. That said, we were hoping for a bit more information about the city's culture and especially its art, since that was part of the description. It ended up being mostly just walking around, trying different foods and drinks (which were not the best we tried in Naples), and connecting with other people on the tour, which was fun and pretty much what you'd expect, but not much beyond that. If you're comfortable exploring on your own, you might get just as much out of doing it yourself.