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The GRAYSTONE XXXI / 'The Chelsea'

Tom User Profile
Tom

The GRAYSTONE XXXI / 'The Chelsea'

4 guests
2 bedrooms
2 beds
1.5 baths
4 guests
2 bedrooms
2 beds
1.5 baths
HOME HIGHLIGHTS
Tom is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
Great check-in experience92% of recent guests gave this home’s check-in process a 5-star rating.
Great location92% of recent guests gave this home’s location a 5-star rating.

This new & exciting renovation of an historic 1820's brick property offers you NYC loft style luxury... plenty room to unwind, entertain your local friends & family and fully enjoy the most charmed village in WNY!
Walk to Main St shopping & dining!

Amenities

Free parking on premises
Kitchen
Wifi
Indoor fireplace
Cable TV
Dryer

Sleeping arrangements

Bedroom 1
1 queen bed
Bedroom 2
1 queen bed

House Rules

No smoking
No parties or events
Check-in is anytime after 3PM
Check out by 11AM
Self check-in with keypad

Accessibility

Wide doorway to the home’s entrance
Well-lit path to entrance

Availability

33 Reviews

Accuracy
Communication
Cleanliness
Location
Check-in
Value
Zach User Profile
Zach
August 2018
Lisa’s place was fantastic. Super easy to check in and in a great location right in the heart of East Aurora. Reminded me of a NYC loft. Would definitely recommend and stay for my next trip to EA!
Mike User Profile
Mike
August 2018
Beautiful apartment in a great location. Responsive host. Would definitely stay here again!
Megan User Profile
Megan
July 2018
Everything was absolutely perfect! We did our wedding "getting ready" photos here as well as stayed here before our wedding with our parents and it couldn't have been better. Perfect for groups, beautiful interior, every amenity you can think of and very clean! Plus communicat…
Jeff Noble & Susan User Profile
Jeff Noble & Susan
May 2018
Looks can be deceiving. Although the apartment was beautiful, our stay was Very Disappointing due to excessive noise from obnoxious couple in adjacent apartment and loud drunk people outside leaving the Hampton Inn. In addition, the lockset was broken and the shower leaked. Host…
Tom User Profile
Response from Tom:
We have thought long and hard as to how to respond to your review. First and foremost, it is our goal for everyone to have an exceptional experience staying at The Graystone. That experience, no matter how beautiful the accommodation, relies on the quality of mutual communication. As you know from reading the listing, we have ‘house rules’ that specifically mention noise after 11pm and being courteous to other neighboring guests. We cannot stress enough how sorry we are that the guests staying in the neighboring unit did not respect the house rules... but we could only have tried to correct that for you, had you let us know (no matter how late)- that’s what we’re here for! I’m sure it goes without saying, we can’t control who walks down the sidewalk or how much they have had to drink. East aurora does not have open container laws - we have many great bars and restaurants and people come specifically to be able to walk the village and (sometimes too fully) enjoy them all on a weekend. As for the shower head leaking... again, we are always prepared To come and immediately address things that may come up- this is how we have achieved the gold badge.... but we were not informed during your stay that was a problem... we certainly appreciate that you let us know (even though it was after your stay) because we were able to get the fixed. We know your stay and time in east aurora was for a funeral & are very sorry for your loss... I’m sure that sending us texts or emails to let us know about things we could do for you was probably the very last thing on your mind under the circumstances of your stay. All feedback is important to us.. we thank you for yours.
May 2018
Delroy User Profile
Delroy
March 2018
Great place. Reminded me of a NYC style apartment. Nicely decorated and very stylish. Very easy self check in and check out. Would highly recommend this place; well worth the rental.
Christina User Profile
Christina
February 2018
This is a lovely place with a great location. With that being said I had many issues upon arrival. There was no hot water which was a very big deal because it’s February in upstate NY! Brrrrr. After contacting the host about the issue it was quickly resolved although when we trie…
Nick User Profile
Nick
January 2018
You will love East Aurora and Lisa’s home specifically. The aesthetic is so classy and welcoming. We had as great a time exploring the village as we did just staying home on the snowy days. Have a blast!

Hosted by Tom

East Aurora, New York, United StatesJoined in August 2015
Tom User Profile
69 Reviews
Verified
Tom is a SuperhostSuperhosts are experienced, highly rated hosts who are committed to providing great stays for guests.
I am an east Aurora resident and small business owner. Urban Design, LLC. I design residential and commercial projects big and small, I am a hands-on worker who you can find digging with the landscapers one minute, cutting and setting tiles the next. At the Urban store, you w…
Response rate: 100%
Response time: within an hour
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