Spacious warm studio room with comfy king size bed, modern en-suite & mini kitchenette all leading to your own lakefront patio with spectacular views.
-Unlimited Fibre wifi
Free parking on premises
1 king bed
Not suitable for pets
No parties or events
Not safe or suitable for children (0-12 years)
Check-in is anytime after 2PM
Check out by 10AM
Step-free access to the bathroom
Step-free access to the bedroom
Words cannot describe how unsatisfactory this apt was. When we checked in there were painters inside the apt and the entire apt smelt like very strongly like paint. They told us they would be done for a few hours. The hosts never once even mentioned this to us. After waiting for …
Response from Megan:
Hi Alex, I'm very sorry you had such a unsatisfactory stay at our apartment. And I will take all of your criticism and feedback into consideration. I had sent a message thru the Airbnb app that painters would be coming to the apartment to stain the outside of the balcony. Unfortunately we had very short notice of them coming so we had to give you short notice as well. With the apartment being "filthy" I am very sorry about that and will take up that issue with the cleaning company. I was not aware of the curtains not being attached to the curtain rail correctly or the toilet not flushing. In instances like that, it is best to contact the host if something in the apartment isn't working properly so I can have it seen to. The apartment doesn't have air conditioning and we don't advertise it having air conditioning. The "mold" on the bottom of the curtains has been noted and they have been dry cleaned, unfortunately that is now stained, but there is no mold on the curtains they have been washed and sanitised properly. There are no "holes" in the walls. We provide shampoo, conditioner, body wash, tea, coffee, cookies and milk. The milk offered (and is stated on the packaging) is long life milk. The same that hotels and most bnb's offer. This milk is shelf stabilised and doesn't need to be refrigerated unless opened. We use this milk as we noticed in the past that some guests didn't drink the milk provided and there was a lot of wastage, so to combat this we decided to use the long life milk so it would stop wastage. Again thank you for your feedback regarding the apartment. I can assure you I do take pride in it and because of that we were voted one of the top ten Airbnb's to stay in all of New Zealand.
I am a Canadian that has been living in Queenstown since 2010. I love to travel and am a bit of a fledgling foodie. I am a remedial massage therapist and have my own clinic in downtown Queenstown. I specialise in deep tissue and injury assessment.
Response rate: 100%
Response time: within an hour
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