Orchid has a private room with queen bed, futon & fridge. On the first floor with a semi-private Lanai. The beach is only 75' away from your front door. A few blocks to Kukuiula Shopping, eats, water sports, Poipu Beach & Old Koloa Town. Fabulous!
Free parking on premises
Laptop friendly workspace
Check-in is anytime after 3PM
Check out by 10AM
Self check-in with lockbox
We were very disappointed. The room was not as depicted on the website: stains on rugs, blanket, lamps older, lampshades with holes, rusted patio table, among other things. Young manager helpful, but an hour away; the owner, not on site, did not seem to care about our concerns. T…
Response from John And Phyllis:
I am very sorry that Jacqueline was disappointed. We certainly do care ahout her concerns and at the time made every effort to address them. The lampshades did have holes in them and we apologize, we are not sure how that was not noticed and corrected. We have changed out the lamps. There was some rust on the inside of the patio table and it will be replaced. As far as cleanliness, our staff is professional and experienced, they have a thorough checklist of items to be addressed when doing an out clean. If something does get overlooked or needs to be touched up, a simple request is all it takes to have any problems corrected. But, we were not made aware of any problems with cleanliness. The photos of Orchid are recent and we believe they are an accurate reflection of the space provided. We provide detailed information on the Airbnb listing about our accommodations in the hope there will not be any misunderstandings when our guests arrive. We are a small somewhat quaint rental in Poipu acorss from the beach catering to the independent traveler. We are not a hotel or lavish condominium. We believe our location is one of the best on the island of Kauai and that our rates are modest.
Great location, great bed, and a great sense of welcoming. John helped us so much to accommodate our needs and made everything to welcome us. Terrace was great, room was clean and comfortable, great little attentions such as coffee provided, chocolate and bananas... It was just f…
Resident of Kauai for 25 years, orginally from the Midwest. Enjoy Ocean and River Outrigger Canoe Paddling, Yoga, Swimming, and Gardening.
Response rate: 97%
Response time: within a few hours
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