Thanks for your review Jason, We apologize for the inconvenient. We tried to do our best for the services we provided (Transportation+tours). And yes , we made a mistake for the transportation from El REmate to the border about the price, but I told you that the transfer was only to the border + you had to pay from the belize border to get to San Ignacio by taxi. We're sorry about this.
As you said in your review, some people like the "remote" location of El Remate , others don't.
Regarding the transportation the prices are set like that, because here in Guatemala the gas is so expensive in comparison with other developed countries.
Overall Jason, we appreciate your comments and recommendations so we can do better next time with future guests in giving more information about the area and location.
Note: The Lake Peten Itza is perfect to swim or watch the sunset. Of course , crocodiles live in the Lake, but not at the shores. So in the village there are different swimming areas where anyone can swim without any danger. Otherwise it'll be signs for not swimming.
Thanks! and we apologize your experience was not as expected.