Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
ElevatorThis is one of few homes in this area that has this feature.
Apartment with 2 large bedrooms and kitchen for families / couples / amic with all comforts tv , dvd , kitchen equipped , 5 minutes from the center of Rapallo, 3 min from the station in a condominium with parking ( very important in Rapallo )
Free parking on premises
1 queen bed
Not suitable for pets
No parties or events
Check-in time is 2PM - 7PM
Check out by 11AM
Even if we did not meet Mauro, we were in contact with him by phone whenever needed. The arrival and departure was also great since Maria and Alessio (Mauro's friends) were there to receive us. The apartment was amazing, super comfortable, well equiped and comfortable. And the pa…
Generally the stay was disappointing. Despite being reasonably priced, the apartment was not freshly cleaned on arrival and there were limitations to the use of WIFI. Overall not very good.
Response from Mauro:
Hello Tracy I think Air bnb is not suitable for your needs, unfortunately we are in Italy and the contracts are mandatory and written in Italian, English in Ireland, in France in French. Any problem could be solved. The internet service and a vacation home and not to an office we give the service with limitations. Not by the merits on cleaning the blankets and bedspreads which obviously are not washed each guest and linens and towels are washed and sanitized each time. We've been waiting for you for hours, you left the apartment without checking out perhaps you have not understood how to behave in airbnb. WE ARE NOT A HOTEL A 5 Star but a service private, however despite vs escape not missing anything and having no damage in my house I have given you for EUR 35 per night for 5 people, I considered you a good review, I recommend a hotel sicuramnte you'll like in Rapallo at a cost of EUR 285 per night which is not limited internet, but do not wash the blankets every guest. thank you for coming and good life
Languages: English, Español
Response rate: 100%
Response time: within an hour
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