Great check-in experience100% of recent guests gave this home’s check-in process a 5-star rating.
Walnut is an affluent & safe community with quiet neighborhoods. My home is cozy, clean and well equipped with everything you need to have a wonderful home away from home experience.
Free parking on premises
Laptop friendly workspace
1 queen bed
1 queen bed
1 queen bed
1 sofa bed
Not suitable for pets
No parties or events
Check-in is anytime after 3PM
Check out by 12PM (noon)
Step-free access to the home’s entrance
Wide doorway to the home’s entrance
I recommend not to pick that place because they are stingy with every house utilities. They locked the laundry so we can’t have access to it, no Iron or Ironing board to Iron your clothes, no good pots or frying pots to cook your food pretty much they control everything from outs…
Response from Rui:
After you checked out, we found that a new bath-towel and an accessory box of our refrigerator were missing. Although these items only have very small value, it's hard to find the matching replacement. Please check if these items are in your group's language. You paid for 5 guests in your booking, but you first checked in 6 guests from the first car, and then secretly checked in several other guests when 2nd car arrived. We have clear No-party policy, but you guys held noisy party in our house. We are in a very quiet neighborhood, but you guys keep drinking, yelling, shouting and playing rap music loudly all the time while your stay, especially at late night. The noise and terrible behavior not only disturbed but actually scared our neighbors. Your group even triggered the fire alarm several times, it indicated that your group were doing something very unusual and dangerous. We have new towels, sheet, shampoo and everything listed on Airbnb. We don't provide iron and laundry service for short stay, this was clearly posted in the listing, you should know that when you booking. You said we didn't respond to your requests, and locked every utilities. It's a lie totally. Actually, we responded EVERY your request instantly and provided EVERYTHING we listed on Airbnb.
Response rate: 100%
Response time: within an hour
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