While you stayed here with all 4 of you friends, you had the two bathrooms on that floor available for yourself. If the got dirty, was a normal use from you and your company. When you were coming you asked how many towels were provided, I told you we would give you one towel each and if you needed more you could bring more or ask for more. I always tell the guests that if they need anything just let us know. That includes ANYTHING at all. Also, you said that you found the kitchen not clean. This kitchen is used on a daily basis by us or other guests. Although we clean it every single day, it's hard to clean it up at the same time you are using it. Most people use the kitchen then clean it which is reasonable for us. I will not expect anyone to clean the kitchen while they are cooking as long as it's done when they are done it's perfect. I think you had the whole Airbnb idea wrong. When you rent a "private room" of a house does not mean that you get the entire house just for you. I understand it was your first time, but ignorance of the basics of Airbnb is out of our control. We live in the house and every guest before you knew that. I'm sure every guest after you will most likely know that. If you need Airbnb just for you, look for listings that say "entire place". They do cost you about 5 times what you paid here.