enrique, left the impression that everything was fine, if there are issues, we urge our guests in our homes to contact us so corrections can be made if necessary, strangely enough , we never get complaints about the cleaning in this property, so it just means we can not please everyone, but no remarks were made during their stay!
Thank you for finding out that the fan causes the water heater to trip! we normally have it after power failures or lightning, since we don't live in the property we have to rely on observations of our guests.
the pool will never get warmer, since no pool heat was ordered!
The thermostat stays until 9 am at the same temperature it will be set after 11 PM. again, lots of time was taken to identify the " problem" which could be solved with a simple text to check it out, and would not have "spoiled" the remaining days of the vacation. We are here to help!