I'm sorry that your stay was not positive,
check in is from 5:00 pm, at 4:30 pm you were already in the room, you asked the neighbor but you could play at our bell as indicated in the info I sent you.
I also sent you all the information about buses and trains to get home.
You asked me the printer and I replied to the messenger that was available.
We have given the bikes to all those who ask it, you did not ask for it.
You sent me a message around midnight to tell me you were leaving at 6:00 am, but given the hour we did not see the message anyway in the morning feeling out we went to see you.
For us it is not a profession both me and my husband do more to live, we host it for the passion and we try to do it at best, no one ever complained of anything, sorry for you but if you go back to Peschiera we will be happy to do better.