Cancelling a reservation
- How-toCancelling your reservation for a stayYou can go to your trips to cancel or make changes to your reservation.
- How-toChange the date or time of your Experience reservationTo make changes to your reservation, go to your trip details.
- How-toCancel a trip requestAs long as your pending trip request hasn’t been accepted, you can cancel the reservation through the message thread with your Host.
- How-toCancelling a trip due to extenuating circumstancesFind details about requirements and how to take the next steps.
- RulesCancellation options due to COVID-19To find out what your current options are, go to cancel your reservation and choose the option that your travel plans have changed because o…
- How-toRebook a cancelled reservationWhile you can't restore a cancelled reservation, you can contact the Host and make a new reservation.
- How-toAirbnb Adventures cancellationsYou can get a full refund for any adventure if you cancel at least 30 days before the adventure is scheduled to start, or within 24 hours of…
- How-toIf your Host cancels your reservationIf your reservation is cancelled by your Host, we'll automatically give you a full refund.
- How-toIf your Host needs to cancelIf your host can’t accommodate your stay, don’t cancel for them—send them a cancellation request so you don’t miss out getting your best ref…
- How-toIf your Host cancels your experienceIf a Host needs to cancel an experience, you'll be notified immediately and you'll be refunded in full.
- How-toFind the cancellation policy for your stayThe amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
- How-toFind the cancellation policy for your Experience reservationThe amount of any refund depends on the Host’s cancellation policy and the time and date you cancel.
- Community policyDoes the Extenuating Circumstances Policy apply to my reservation during the COVID-19 pandemic?Learn about the policy for extenuating circumstances during the COVID-19 pandemic.
- How-toReservations and refunds during the Tokyo Olympic and Paralympic GamesIf something changes during the Tokyo Olympic or Paralympic Games, here’s some helpful information to know about how it may affect your rese…
- Community policyExtenuating Circumstances PolicyFind details on how cancellations are handled when unforeseen events beyond your control arise after booking and make it impracticable or il…
- Community policyExtenuating Circumstances Policy and the coronavirus (COVID-19)Find details of the coverage for COVID-19 under our extenuating circumstances policy.