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Changing a reservation
If you or your guest need to make a change after booking, learn how to manage alterations, cancellations, and refunds
I need to change a reservation
As a host, how do I make a change to a confirmed reservation?
How do I cancel a reservation as a host?
As a host, what penalties apply if I cancel a reservation for a stay?
How do I refund my guest?
What if I need to cancel because of an emergency or unavoidable circumstance?
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Guest changes
What happens if my guest cancels?
How do I refund my guest?
My guest wants to change their reservation
Why did my payout amount change after a guest changed their reservation?
What should I do if I'm uncomfortable hosting someone?
My listing has changed
What if the listing my guest reserved is now unavailable but I am able to host them elsewhere?
Can I update my listing description or amenities after a guest makes a reservation?
Can I add cleaning fees to a confirmed reservation?
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