Eligible refunds will be processed as soon as you click cancel. We automatically process the refund through the payment method you used when you made the reservation.
Refunds can only be issued to the original payment method that was used.
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- How-to•GuestFind your refund amountThe amount of your refund depends on your reservation’s cancellation policy and when you cancel.
- How-to•GuestWhen you’ll get your refundWhile they are issued almost immediately, most refunds arrive within 10 days, but for some payment methods and regions, it might take longer…
- How-to•GuestRequest a refundRefund requests of any amount should be handled through our Resolution Centre.