How to become a Superhost
Our top-performing Hosts are called Superhosts. Their listings feature a special badge that lets everyone know they’re extra awesome.
How it works
Every quarter, we evaluate your hosting performance over the past 12 months for all listings on your account. (However, you didn’t have to host for the entire 12 months to qualify.) Each quarterly assessment is a 5-day period beginning on:
- 1 January
- 1 April
- 1 July
- 1 October
If you meet the programme requirements by the assessment date, you’ll automatically become a Superhost – no need to apply. We’ll notify you of your status at the end of each assessment period. It may take up to 1 week for your Superhost badge to show up on your listing.
To qualify, the listing owner needs to have an account in good standing and have met the following criteria:
- Completed at least 10 trips or 3 reservations that total at least 100 nights
- Maintained a 90% response rate or higher
- Maintained a less than 1% cancellation rate, with exceptions made for those that fall under our Extenuating Circumstances policy
- Maintained a 4.8 overall rating (a review counts towards Superhost status when either both the guest and the Host have submitted a review, or the 14-day window for reviews is over, whichever comes first).
- HostTracking your Superhost statusGo to your Host dashboard to track how you’re doing for each of the Superhost requirements.
- HostMaintaining Superhost statusHosts can gain, keep, or lose their Superhost status depending on whether they meet all the requirements.
- GuestAbout SuperhostsSuperhost listings include a badge which Hosts earn by meeting certain criteria that exemplifies what it means to be a Host.