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How-to

Check a guest’s profile photo

Checking out your guest’s photo is a great way to get to know them. If it’s not available, here’s why:

  • The booking isn't confirmed. Their photo only becomes available after confirmation.
  • They don’t have one. While we strongly encourage  guests to add photos, we don’t require them – but you can.

It’s important for you to feel comfortable with your guest. If a guest’s photo doesn't include their face or it features something unhelpful – like a cartoon – you can contact us to cancel penalty-free.

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