If your Host cancels your experience
Sometimes a Host may need to cancel before or during an experience due to bad weather and safety concerns. If this happens, you’ll get a full refund and you can rebook the experience if you want.
Another reason a Host may cancel is if they required ID from you as the primary guest, but didn't receive it within 3 days of booking. Again, if the reservation is canceled, you’ll be refunded.
Though they’re extremely rare, we do take Host cancellations very seriously. Find out more about how cancellations can result in Host penalties.
- How-to•GuestRefunds for experiencesFind details of what to do if you have a travel issue that prevents you from being able to complete an Airbnb experience, and you’re unable …
- Community policy•GuestExperiences Guest Refund PolicyPlease review our Experiences Guest Refund Policy.
- How-to•GuestChange the date or time of your Experience reservationTo make changes to your reservation, go to your trip details.