How do reviews work for experiences?

Guests have 30 days to write a review after an experience ends. They can leave private feedback for their host and public feedback for future guests.

After an experience ends, guests are sent three reminders to leave a review.

Our community relies on honest, transparent reviews. If a guest is late to the experience, leaves early, or doesn’t attend because they can’t locate the meeting point, they will be able to leave a review. We will remove a review if we find that the guest decided not to attend the experience, or if it violates our content policy.

Finding past reviews

Hosts can see and respond to reviews from past guests by visiting the Reviews tab of their experiences dashboard.