How-to
•
Host
Adding a cleaning fee to a confirmed reservation
Adding a cleaning fee to a confirmed reservation
Did you recently up your cleaning game or hire a housekeeper? If so, you’ll want to add or update the cleaning fee in your listing, but you may also want to add it to a confirmed reservation or active trip.
For that, you’ll need your guest’s approval: Simply send them a trip change request with a new total price that includes the additional fee. When you do this, it’s a good idea to shoot them a message explaining the change.
Send your guest a trip change request
- Click Menu > Reservations
- Click Upcoming and select the reservation you’d like to change
- Click Details and then click Change reservation
- Change listing, dates, number of guests or price
- Review the changes and then click Send request
- Tap Profile and then tap Switch to hosting
- Tap Menu and then tap Reservations
- Tap Upcoming or Ongoing and select the reservation you’d like to change
- Tap Change reservation
- Change listing, dates, number of guests or price
- Review the changes and then tap Send request
- Tap Profile and then tap Switch to hosting
- Tap Menu and then tap Reservations
- Tap Upcoming or Ongoing and select the reservation you’d like to change
- Tap Change reservation
- Change listing, dates, number of guests or price
- Review the changes and then tap Send request
- Tap Menu > Reservations
- Tap Upcoming and select the reservation you’d like to change
- Tap Change reservation
- Change listing, dates, number of guests or price
- Review the changes and then tap Send request
Note: Cleaning fees aren’t applicable to listings in China.
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Adding cleaning fees
Cleaning fees help Hosts account for extra expenses they have getting their listing ready before guests arrive or after guests depart. - Guest
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A cleaning fee is a one-off additional fee for cleaning the space you stay in. This fee is set by the Hosts. - Host
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