Skip to content
Navigate forward to access suggested results

    What should I do if my coupon code isn’t working?

    Double-check to make sure you’re using the right code. If it’s still not working, keep these things in mind:

    • If a coupon has expired, there’s no way to reactivate it.
    • Only one coupon can be used per reservation.
    • A coupon can only be used once. If you cancel a reservation that was booked using a coupon, the coupon is no longer valid.
    • For reservations of 28 nights or more, or if you choose a payment plan when you book, a coupon will reduce the total price and the amount will be split across payments.
    • Only coupons issued by Airbnb are accepted.
    • If you use less than the full amount of a coupon, any unused discount amount will be forfeited.
    • Coupons can't be applied to a reservation you made in the past.
    • Only the person who received a coupon can use it on Airbnb. There’s no way to transfer a coupon to someone else.
    • Coupons can only be used for the type of booking they were issued for. For example, if a coupon can only be used towards a stay, then it can't be used towards an experience or for anything else on Airbnb.
    • If a reservation booked with a coupon is altered later on, you'll need to pay the difference with your payment method, or, if the alteration results in a refund, we'll credit your payment method for the difference. However, you won't receive a refund for the coupon amount, and the coupon won't be able to be used again.
    • A coupon may have specific limitations; read the Terms & Conditions distributed with the coupon for details.
    Did you get the help you needed?

    Related articles