What is a special offer?

A special offer allows you to set a custom price for a guest who sends you a booking enquiry.

There are a few things to know about special offers:

• They expire in 24 hours.
• You can offer multiple guests the same special offer. A special offer doesn’t block dates on your calendar until it's accepted by a guest.
• If you don't see the option to send a special offer, check that the dates on your calendar aren't blocked or that you don't have any pending reservation requests for the same dates. If you have a pending request from another guest, you'll need to decline it before you can send a special offer.
• If you already have a security deposit on your listing, you don't need to add it to your special offer total.
• When you send a special offer, enter the total price you’d like to offer your guest for their stay, and make sure you include all nights of the reservation. Be sure to include your additional guest fee as well as cleaning fees, pet fees, or any other fees you've agreed upon.

Confirmed reservations

If a guest has already submitted a reservation request or has confirmed a reservation, you won't have the option to send them a special offer.