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How-to
Guest

Cancelling a trip due to a Major Disruptive Event

If you need to cancel because a large-scale event at your destination prevents completion of your reservation, we can help:

  1. Read our Major Disruptive Events Policy to understand what’s covered.
  2. Check the reservation details page to see if your stay or Experience is eligible. In some cases, you may need to contact us to determine eligibility.
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