Airbnb Experiences Cancellation policy

Cancellation policy
Account Verification

If you’re unable to complete the account verification process within 3 days of purchase, the experience will be cancelled and fully refunded.


If weather creates a safety concern, either before or during the experience, the host may cancel the experience. If this happens, you will be fully refunded.


Please refer to the extenuating circumstances policy if you need to cancel due to an emergency. We may ask you to provide documentation.