Airbnb Experiences Cancellation policy
- For a full refund, cancel at least 7 days before the experience is scheduled to start.
- Or, you can get a full refund if you cancel within 24 hours of purchase.
- You can reschedule the date or time of your experience up to 72 hours before the experience is scheduled to start.
- If you reschedule an experience, the cancellation policy is applied based on the original purchase time and original start date of the experience.
If you’re unable to complete the account verification process within 3 days of purchase, the experience will be cancelled and fully refunded.
If weather creates a safety concern, either before or during the experience, the host may cancel the experience. If this happens, you will be fully refunded.
Please refer to the extenuating circumstances policy if you need to cancel due to an emergency. We may ask you to provide documentation.