Helpful tips for a winning trip

Be considerate of your neighbours. Being a good guest starts with respecting your host’s home and the surrounding community. Airbnb asks that you follow a few simple rules: treat your host’s space as you would your own, follow all house rules and communicate promptly if anything comes up.

Before your stay, review your host’s listing description and house rules to learn about quiet hours, parking and local expectations. During your stay, be mindful of noise levels, respect any off-limits areas and follow all smoking and prohibited-item policies. Make sure you check whether visitors are allowed.

As a reminder, Airbnb has a strict no-parties policy. Disruptive gatherings and open-invitation events are never permitted, and hosts cannot authorise exceptions. Guests and hosts who violate this policy may face consequences, including removal from Airbnb.

If something comes up during your stay, contacting your host directly is often the fastest way to resolve it. Use Airbnb’s messaging feature to connect with your host before, during or after your stay to ask questions, share details or address any concerns.

In case of emergency or if you are in immediate danger, dial 911 to request assistance from police, fire or emergency medical services. You can also contact the National Police at 088 to report suspected kidnapping or extortion and the Anonymous Tip Line at 089 to report suspected crimes.

During the tournament, local authorities will be working to prevent criminal activity, including human exploitation and trafficking. If you encounter a situation that you think could be human trafficking, call the National Human Trafficking Hotline on +52 55 8005 533000, text “BeFree” to  233733 or chat via humantraffickinghotline.org/chat. Additionally, please report the situation to Airbnb. 

Guests can visit this safety tips website created for Airbnb guests by the Observatorio Nacional Ciudadano and the United Nations Office for Drugs and Crime. Find more safety tips, guidelines and answers to common concerns in the Airbnb Help Centre.

If you are also travelling to Canada or the United States, please review the Canada Guide or the United States Guide for safety and local guidance. For additional local resources for all host cities, see the Centre for Sport and Human Rights Fan + Communities Guide.

Bring a reusable bag for your trip. If you’re attending a match, check the stadium guidelines to see what you can bring. For example, all participating stadiums observe a clear bag policy.

Minimise waste where you can and dispose of it properly, using recycling and compost bins when available. Always clean up after yourself.

Use water and energy wisely. When you leave your accommodation, turn off lights and unplug appliances you aren’t using, including air conditioners.

Consider walking, biking or using public transport when available.